Come and See

Privacy

To ensure that users have the best experience possible our site does use cookies.

By ordering from our site we also collect personal information. As we only take payment through cheque, PayPal or BACS via invoice we do not collect personal banking information. This privacy policy is designed to help you understand exactly what information we retain and how it is used.

By using our website you accept the terms of this Privacy Policy.

 

Personal Information

We collect the address details, number of classes, and contact details of each school, parish or other organisation that signs up to use this website.

We collect the email address and name of each individual that signs up through their organisation. This information is used only for log in purposes and we will never pass this information onto third parties or use it for marketing purposes.  

At times we may need to run reports on the users of the site, checking email addresses against organisations and using the data ourselves for the purpose of maintaining the website. No personal information regarding individuals or organisations will ever be provided to third parties and is only used 'in house' for the purpose of site maintenance.

Our website also gathers information on where and when individuals have logged into the site for security purposes. This information is only used to monitor the use of the website and allows us to ensure that there are no security breaches which could lead to technical difficulties for our users. None of this information is provided to third parties or used outside of our 'in house' team.

  

User comments and reviews

If you need to contact us for any reason, either to order product or to post a query, you will need to provide some personal information including your name, email address and the postcode of your organisation.

The personal information provided here will only be used by our own teams to fill your order or to contact you directly in response to your query. The information you provide will never be provided to a third party, unles requested by you, and we will never contact you with marketing information, unless requested by you.

 

Cookies

We use cookies on this site to enable certain parts of the site to function and to collect non-personal information about your use of the site so that we can improve our visitors' experience.

 

What are Cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They cannot harm your computer and do not contain any information that enable us to identify you personally, they just enable our websites to recognise your computer and to identify certain other non-personal information such as which browser you are using. This information can be used to make the website work, to identify which parts of the site can work better or to analyse how often people visit the site and what they look at. We will not associate this data with any personally identifying information that you may choose to provide to us in other ways.

By your using this website, we infer that you have read this policy and agree to us sending you cookies.

To find out how to Manage your Cookies please see the Manage Cookies section below

 

What Cookies do we use and why?

We use Google Analytics cookies. The Google Analytics tool collects anonymous information about how visitors use our websites, for example how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you. 

Our website uses cookies which are necessary to enable users on our site to browse and purchase titles. These help perform essential functionality such as remembering what items you have added to your shopping cart, keeping your details loaded into delivery information at checkout or remembering your order number.

 

Third Party Cookies

Some features used on this website may involve a cookie being sent to your computer by a third party. For example, if you view or listen to any embedded audio or video content you may be sent cookies from the site where the embedded content is hosted. Likewise, if you share any content on this website through social networks you may be sent cookies from these websites. We do not control the setting of these cookies so please check the websites of these third-parties for more information about their cookies and how to manage them.

 

How to manage cookies

To make full use of this site, your device must be set to accept cookies otherwise some of its functionality (for example online shopping) may not work.

However, if you want to restrict, block or disable cookies, you can do so by changing your browser settings. If you would like more specific information about how to change your browser settings, please visit www.allaboutcookies.org which has detailed information for each browser as well as more information about cookies in general.

 

How to contact us

If you have any questions about this web site or our privacy policy, please contact us by using our online contact form or writing to:

 

Matthew James Publishing Ltd

19 Wellington Close

Chelmsford

Essex

CM1 2EE

 

or telephone: 0161 427 8329

 

Privacy and cookies policy

1.      Introduction

1.1   We are committed to safeguarding the privacy of our website visitors and service users; in this policy we explain how we will handle your personal data.

1.2   By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2.      How we use your personal data

2.1   In this Section 2 we have set out:

(a)   the general categories of personal data that we may process;

(b)   in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c)    the purposes for which we may process personal data; and

(d)   the legal bases of the processing.

2.2   We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

2.3   We may process your account data ("account data"). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

2.4   We may process your information included in your personal profile on our website ("profile data"). The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

2.5   We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details, and the service you have with us, what campaigns or website package(s) and contractual agreements. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

2.6   We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent.

2.7   We may process information contained in any enquiry you submit to us regarding products and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant products and/or services to you. The legal basis for this processing is consent.

2.8   We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

2.9   We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

2.10 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.11 Please do not supply any other person's personal data to us, unless we prompt you to do so.

3.      Providing your personal data to others

3.1   We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

3.2   We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.

3.3   In addition to the specific disclosures of personal data set out in this Section 3, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4.      Retaining and deleting personal data

4.1   This Section 4 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

4.2   Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

4.3   Notwithstanding the other provisions of this Section 4, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

5.      Amendments

5.1   We may update this policy from time to time by publishing a new version on our website.

5.2   You should check this page occasionally to ensure you are happy with any changes to this policy.

5.3   We may notify you of changes to this policy by email or through the private messaging system on our website.

6.      Your rights

6.1   You may instruct us to provide you with any personal information we hold about you; provision of such information could be subject to:

(a)   the payment of a fee (currently fixed at GBP 10); and

(b)   the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

6.2   We may withhold personal information that you request to the extent permitted by law.

6.3   You may instruct us at any time not to process your personal information for marketing purposes.

6.4   In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

6.5   You can make a data access or deletion request here

7.      Third party websites

7.1   Our website includes hyperlinks to, and details of, third party websites.

7.2   We have no control over, and are not responsible for, the privacy policies and practices of third parties.

8.      Personal data of children

8.1   Our website and services are targeted at persons over the age of 18.

8.2   If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

9.      Updating information

9.1   Please let us know if the personal information that we hold about you needs to be corrected or updated.

10.    Acting as a data processor

10.1 In respect of usage data, we do not act as a data controller; instead, we act as a data processor.

10.2 Insofar as we act as a data processor rather than a data controller, this policy shall not apply. Our legal obligations as a data processor are instead set out in the contract between us and the relevant data controller.

11.    About cookies

11.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

11.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

11.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

12.    Cookies that we use

12.1 We use cookies for the following purposes:

(a)   authentication - we use cookies to identify you when you visit our website and as you navigate our website;

(b)   status - we use cookies to help us to determine if you are logged into our website; 

(c)    analysis - we use cookies to help us to analyse the use and performance of our website and services; and

(d)   cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

Cookie

Name

Purpose

More information

auth-session

auth-session

authentication

we use cookies to identify you when you visit our website and as you navigate our website

auth_token auth_token status we use cookies to help us to determine if you are logged into our website
Google Anaylics
__utma
__utmb
__utmc
__utmt
__utmv
__utmz
Google Anaylics analysis we use cookies to help us to analyse the use and performance of our website and services

13.    Cookies used by our service providers

13.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

13.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. 

14.    Managing cookies

14.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)   https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)   https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)   https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)   https://support.apple.com/kb/PH21411 (Safari); and

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

14.2 Blocking all cookies will have a negative impact upon the usability of many websites.

14.3 If you block cookies, you will not be able to use all the features on our website.

15.    Our details

15.1 This website is owned and operated by Matthew James Publishing.

15.2 We are registered in England and Wales under registration number 02808840, and our registered office is at 28a Church Lane, Marple, Stockport, Cheshire, England, SK6 6DE.

15.3 Our principal place of business is at Unit 46, Goyt Mill, Upper Hibbert Lane, Marple, Stockport SK6 7HX

15.4 You can contact us:

(a)   by post, using the postal address given above;

(b)   using our website contact form;

(c)    by telephone, on the contact number published on our website from time to time; or

(d)   by email, using the email address published on our website from time to time.

16. Data protection registration

16. 1  We are registered as a data controller with the UK Information Commissioner's Office.

16. 2  Our data protection registration number is ZA149229.

17.    Representative within the European Union

17.1 Our representative within the European Union with respect to our obligations under data protection law is James Shaw and you can contact our representative by writing to Unit 46, Goyt Mill, Upper Hibbert Lane, Marple, Stockport SK6 7HX

18.    Data protection officer

18.1 Our data protection officer's contact details are: Jaes Shaw Unit 46, Goyt Mill, Upper Hibbert Lane, Marple, Stockport SK6 7HX